Institute for Human Centered Design

Dedicated to enhancing the experiences
of people of all ages, abilities, and cultures
through excellence in design.
Let's Work Together

The Changing Reality of Disability in America: 2020

This documentary film and research project reexamines the experience of disability in America, and shines a light on the stories of those all too often left behind. Watch the documentary below and read the full research report.


An education lecture at IHCD


Opportunities for learning through IHCD include a Lunch & Learn series, trainings, workshops and events. Internship and fellowship opportunities are also available all-year-round.

People discussing design


Our scope for consulting includes, among others, plan reviews, assessment of accessibility in the built environment and testing of digital and web accessibility.

Employees designing on computers


IHCD works with entrepreneurs, designers and businesses to evaluate concepts, prototypes or existing designs to assess usability for the widest possible spectrum of people.

A blind user testing a prototype


IHCD has an established database of user/experts, chosen for each opportunity to find the best match between the person and the project.


Inclusive Design

Inclusive design is design that works for the widest sepctrum of users without the need for specialized adaptation, It centers around the user experience with a focus on social sustainability. IHCD uses the World Health Organization’s Definition of Disability as the foundation for our consulting and research work in the field and in our user/expert lab. We believe that good design must work not only for as many users as possible, but also enhance everyone’s experience.

Inclusive Design
a woman reading about inclusive design in the home

News & Events

a young healthcare worker holding both hands of an elder women with many silver bangles decorating her wrist. The photo is only focused on their hands communicating empathy and compassion.

In a significant victory for disability health advocates, the National Institutes of Health (NIH) has officially designated people with disabilities as a "health disparity population."

This designation expands access to funding and resources for research aimed at addressing the health…

Reflection of diverse pedestrians walking through Chinatown.

IHCD celebrates the approval of the data equity provision in Massachusetts, a crucial move forward.

This mandate requires state agencies to collect detailed data on ethnic groups, offering a deeper insight into their unique challenges and disparities. This initiative marks a significant…

Worm's-eye view of a solider in uniform in the field of Afghanistan. His prosthetic leg is visible as he is sitting on the ground. Photography by Sergeant Ray Lewis courtesy of the U.S. Army

Discover the incredible journey of prosthetic innovation at "Bespoke Bodies: The Design & Craft of Prosthetics" exhibition, hosted at the National WWI Museum and Memorial in Kansas City.

This captivating exhibition delves into the past, present, and future of prosthetic design,…

YouTube thumbnail for IHCD's inclusive fashion webcast hosted by Sinead Burke

Join us in unraveling the misconception that adaptive design can't be both aesthetically pleasing and functional.

In our latest Global Webcast, "Inclusive Fashion: Building a Holistic Ecosystem Beyond Product," educator, author, and advocate, Sinéad Burke imparts wisdom from her journey…

News & Events

User/Expert Lab

A user/expert is a person who has developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. IHCD has an established database of user/experts who range from adolescents to people in their ‘80s. Participants help review the usability and accessibility of physical environments as well as products, services and new technologies.

two blind users sitting on a couch

New England ADA Center

IHCD is home to the New England ADA Center; the Americans with Disabilities Act (ADA) is a comprehensive federal civil rights law that prohibits discrimination in all aspects of life on the basis of disability. There are five Titles within the ADA that outline rights and responsibilities of employers, state and local government, businesses and non-profits, architects and designers and individuals and advocates, and IHCD strives to help customers reach standards set by these titles.

ADA 30th anniversary logo
New England ADA

About Us

A blind man reading with his dog


We are committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design.

Valerie Fletcher with a group of students


IHCD has built a large family of friends and allies over 30 years, and we are proud to say that this inner circle is characterized by both longevity of commitment and an appetite for the next frontier.

The outside view on IHCD's offices


IHCD is located at 560 Harrison Ave, Unit 401, Boston, MA 02114.

Visit the directions page for more detailed directions.

Sherll, IHCD's administrative assistant answering the phone.


1 (617) 695-1225 (v/tty)

Fax: 1 (617) 482-8099

About Us