Institute for Human Centered Design

Dedicated to enhancing the experiences
of people of all ages, abilities, and cultures
through excellence in design.
Let's Work Together

The Changing Reality of Disability in America: 2020

This documentary film and research project reexamines the experience of disability in America, and shines a light on the stories of those all too often left behind. Watch the documentary below and read the full research report.

Services

An education lecture at IHCD

Education

Opportunities for learning through IHCD include a Lunch & Learn series, trainings, workshops and events. Internship and fellowship opportunities are also available all-year-round.

People discussing design

Consulting

Our scope for consulting includes, among others, plan reviews, assessment of accessibility in the built environment and testing of digital and web accessibility.

Employees designing on computers

Design

IHCD works with entrepreneurs, designers and businesses to evaluate concepts, prototypes or existing designs to assess usability for the widest possible spectrum of people.

A blind user testing a prototype

Research

IHCD has an established database of user/experts, chosen for each opportunity to find the best match between the person and the project.

Services

Inclusive Design

Inclusive design is design that works for the widest sepctrum of users without the need for specialized adaptation, It centers around the user experience with a focus on social sustainability. IHCD uses the World Health Organization’s Definition of Disability as the foundation for our consulting and research work in the field and in our user/expert lab. We believe that good design must work not only for as many users as possible, but also enhance everyone’s experience.

Inclusive Design
a woman reading about inclusive design in the home

News & Events

IHCD logo on a dark background

Research Project: Effective Methods of Engaging Black, Indigenous, People of Color (BIPOC) Americans with Disabilities with the ADA: A Participatory Action Research Approach.

The Institute for Human Centered Design’s New England Americans with Disabilities Act (ADA)…

Black text on light gray background. "Conversations on Social Justice and Universal Design"

​We are pleased to share that Berkeley College of Environmental Design is hosting a ​free day-long symposium entitled, Conversations on Social Justice and Design, ​on Friday, April 1, which will address social justice, ​with a specific focus in universal design. ​This event…

MBTA Call Box

If you have ever been at an MBTA station and had to call an MBTA employee for assistance or needed to ask for information while on an MBTA platform, we would like to invite you to participate in our upcoming research survey.

We are doing this survey: (1) to learn about the experience of…

Shedd Aquarium Rendering

Shedd Aquarium, a beloved Chicago institution, announced details this month about proposed improvements to its building and site on the shore of Lake Michigan. This effort will be developed within the aquarium's planned four-year, onsite transformation and restoration project. With accessibility…

News & Events

User/Expert Lab

A user/expert is a person who has developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. IHCD has an established database of user/experts who range from adolescents to people in their ‘80s. Participants help review the usability and accessibility of physical environments as well as products, services and new technologies.

two blind users sitting on a couch

New England ADA Center

IHCD is home to the New England ADA Center; the Americans with Disabilities Act (ADA) is a comprehensive federal civil rights law that prohibits discrimination in all aspects of life on the basis of disability. There are five Titles within the ADA that outline rights and responsibilities of employers, state and local government, businesses and non-profits, architects and designers and individuals and advocates, and IHCD strives to help customers reach standards set by these titles.

ADA 30th anniversary logo
New England ADA

About Us

A blind man reading with his dog

Mission

We are committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design.

Valerie Fletcher with a group of students

Team

IHCD has built a large family of friends and allies over 30 years, and we are proud to say that this inner circle is characterized by both longevity of commitment and an appetite for the next frontier.

The outside view on IHCD's offices

Directions

IHCD is located at 200 Portland Street, Boston, MA 02114.

Visit the directions page for more detailed directions.

Sherll, IHCD's administrative assistant answering the phone.

Contact

Telephone:
1 (617) 695-1225 (v/tty)

Fax: 1 (617) 482-8099
Email: info@IHCDesign.org

About Us