Institute for Human Centered Design

Dedicated to enhancing the experiences
of people of all ages, abilities, and cultures
through excellence in design.
Let's Work Together

Our Story

Over our 40+ year presence in Boston and around the world, IHCD has established enduring relationships with people and organizations who share our values and work tirelessly to make the world more inclusive. Hear from some of them in the video below.


An education lecture at IHCD


Opportunities for learning through IHCD include a Lunch & Learn series, trainings, workshops and events. Internship and fellowship opportunities are also available all-year-round.

People discussing design


Our scope for consulting includes, among others, plan reviews, assessment of accessibility in the built environment and testing of digital and web accessibility.

Employees designing on computers


IHCD works with entrepreneurs, designers and businesses to evaluate concepts, prototypes or existing designs to assess usability for the widest possible spectrum of people.

A blind user testing a prototype


IHCD has an established database of user/experts, chosen for each opportunity to find the best match between the person and the project.


Inclusive Design

Inclusive design is design that works for the widest spectrum of users without the need for specialized adaptation. It centers around the user experience with a focus on social sustainability. IHCD uses the World Health Organization’s Definition of Disability as the foundation for our consulting and research work in the field and in our user/expert lab. We believe that good design must work not only for as many users as possible, but also enhance everyone’s experience.

Inclusive Design
a woman reading about inclusive design in the home

News & Events

San Francisco State University School of Design website home page banner image and mission statement

From Ricardo Gomes, who sits on IHCD's Board of Directors and is Professor and ID Search Committee Chair at San Francisco State University:

The School of Design at San Francisco State University is seeking qualified candidates for a new faculty position in Industrial Design. …

Jan Carpman

This presentation will offer an introduction to the concept of wayfinding and touch on a number of related issues: what makes wayfinding difficult, some consequences of disorientation, customer expectations about wayfinding in health facilities, and more. It will also drill down a bit and…

Flier for the call for entries for the eleventh annual generative space award with an illustration of a cartoon man and woman holding hands to form a frame around houses in the distance

From A Place to Flourish:

The Generative Space Award recognizes break-through designs that improve health and healthcare. Submit your recent projects that clearly
demonstrate the integration of the physical and social environments to make your community A Place to Flourish…

A collage of four images: three examples of audio beacons, accessible pedestrian signals, and apps that aid mobility, and one QR code in the bottom right to RSVP for the event

When: Friday, November 15, 2019, 12 p.m. to 2 p.m.

Where: Institute for Human Centered Design, 200 Portland Street, First Floor, Boston, MA 02114. View IHCD's location on Google Maps. 

To request an accommodation, email Leigh…

News & Events

User/Expert Lab

A user/expert is a person who has developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. IHCD has an established database of user/experts who range from adolescents to people in their ‘80s. Participants help review the usability and accessibility of physical environments as well as products, services and new technologies.

two blind users sitting on a couch

New England ADA Center

IHCD is home to the New England ADA Center; the Americans with Disabilities Act (ADA) is a comprehensive federal civil rights law that prohibits discrimination in all aspects of life on the basis of disability. There are five Titles within the ADA that outline rights and responsibilities of employers, state and local government, businesses and non-profits, architects and designers and individuals and advocates, and IHCD strives to help customers reach standards set by these titles.

people attending ADA 25 event march
New England ADA

About Us

A blind man reading with his dog


We are committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design.

Valerie Fletcher with a group of students


IHCD has built a large family of friends and allies over 30 years, and we are proud to say that this inner circle is characterized by both longevity of commitment and an appetite for the next frontier.

The outside view on IHCD's offices


IHCD is located at 200 Portland Street, Boston, MA 02114.

Visit the directions page for more detailed directions.

Sherll, IHCD's administrative assistant answering the phone.


1 (617) 695-1225 (v/tty)

Fax: 1 (617) 482-8099

About Us